Privacy Policy

Privacy Policy – Know Your Rights Nigeria (KYRN)

1. Overview
Know Your Rights Nigeria (“KYRN”, “we”, “us”) is a mobile application that helps users understand their constitutional rights in English, Yoruba, Igbo, Hausa, and Pidgin. The app is operated by Constitutional Rights Awareness and Liberty Initiative (CRALI). This policy explains what data we collect, how we use it, how we store and share it, and your rights.

2. Who we are
Organization: Constitutional Rights Awareness and Liberty Initiative (CRALI)
App name: Know Your Rights Nigeria (KYRN)
Package name: com.appsng.knowyourright
Contact email: [email protected]
Website: www.knowyourrightsnigeria.com

3. Data we collect and why
We collect only the minimum information needed to provide the app’s features. Data categories:

– Personal Information (optional)
– Name (required for chat support to address you properly)
– Email address (optional, for follow-up)
– Phone number (optional, for follow-up)
– Issue Description (required for chat support)
– A brief description of your legal issue so our team can assist you
– Chat Content
– Messages you send during support chats
– Note: End-to-end encryption is disabled; messages may be visible to support staff and system administrators of our chat server
– App Preferences (stored on your device)
– Selected language, theme, and first-time experience flag (e.g., “has_seen_introduction”)
– Cached Content (stored on your device)
– Rights articles and categories saved for offline reading
– Network/Connectivity State (non-identifiable)
– Used to determine online/offline operation and to avoid failed network calls

We do not collect precise location, payment information, contacts, photos, videos, audio recordings, device identifiers, or sensitive personal attributes.

4. How we use your data
– Provide chat support with human rights information and guidance
– Respond to your inquiries based on your provided contact details (if supplied)
– Display content in your chosen language and support offline reading
– Improve reliability (e.g., use connectivity checks to avoid network errors)

5. Legal basis
We process your data with your consent (when you start a chat and provide contact details), and to fulfill the service you request (providing support and content).

6. Data sharing and transfers
– Support team: Your chat messages and optional contact details are accessible to authorized members of CRALI’s legal support team to respond to your request.
– Service providers:
– Content API: knowyourrightsnigeria.com (delivers rights articles)
– Chat server: chat.knowyourrightsnigeria.com (Matrix-based messaging)
– International transfers: Data may be processed or stored on servers outside your country. We use HTTPS/TLS for transport security.

We do not sell your personal data. We do not share data with advertisers or data brokers.

7. Data retention
– Chat content and support records: Retained as long as necessary to provide support and comply with applicable law. You can request deletion (see “Your rights”).
– Cached content on your device: Remains until you clear app data, uninstall the app, or use OS settings to delete app storage.
– App preferences: Remain on your device until cleared as above.

8. Security
– Transport security: We use HTTPS/TLS for data in transit.
– Chat encryption: End-to-end encryption is disabled; messages are sent in plain text within the chat system and can be accessed by authorized support staff and system administrators.
– Local cache: Content cached on your device is not encrypted by the app; it is protected by your device’s security features. Do not use the app on shared or unsecured devices.

9. Your rights and choices
– Access and correction: You may request a copy of your chat records and correction of any inaccuracies.
– Deletion: Request deletion of your chat data and any contact information we hold by emailing [email protected]. Deleting or clearing app data on your device will remove local cache and preferences.
– Opt-out: You can choose not to provide email or phone; you can also choose not to use the chat feature at all.
– Children: This app is not directed at children. If you are under the age of consent in your jurisdiction, use the app with a parent/guardian. Do not submit personal contact details without guardian consent.

10. Cookies and tracking
The app does not use cookies or third-party tracking SDKs. We do not profile users or track activity across other apps or websites.

11. Advertising
We do not display ads and do not share data with advertisers.

12. Data Safety summary for Google Play
– Collected data:
– Personal info (name, email, phone) – optional, provided by user
– Messages (chat content) – required for chat support
– App preferences (language, theme) – device-only
– Purpose: Provide customer support and app functionality
– Data sharing: With CRALI support team and necessary service providers (content API, chat server)
– Data is not sold
– Encryption in transit: Yes
– End-to-end encryption for chat: No (messages may be visible to authorized staff)
– User deletion request: Supported via email
– Retention: As long as necessary for support; local cache persists until user clears app data

13. Changes to this policy
We may update this policy to reflect changes in our practices or legal requirements. The “Last Updated” date will be revised accordingly. Continued use of the app after updates constitutes acceptance of the changes.

14. Contact
For questions or data requests, contact:
Email: [email protected]
Website: www.knowyourrightsnigeria.com

Last Updated: November 7, 2025